Our flat rate postage service is Royal Mail 2nd Class Recorded Delivery UK, which costs £5.
We also offer an EXPRESS delivery service which is Royal Mail Next Day (Pre 1pm), which costs £10.
We aim to despatch goods within 48 hours of receipt of order (Monday – Friday), arriving with you within 7 working days of your order. However occasionally we may be away at Fairs for a few days, so will despatch upon our return. If you need a quick delivery please contact us by phone on 07557 770347 (Monday – Friday 9am – 4pm)
For international delivery charges, please contact us for delivery charges, before placing an order.
We hope that you will be delighted with your Product purchase from truffle. However in the unfortunate event that you are not completely satisfied with your purchase, then please return the Product within 14 days of delivery in perfect saleable condition, in original packaging with tags, for a full refund or replacement. We would ask that you email us, telling us of your intention to return and your reason for doing so. The end date, is the end of 14 days after the day on which you received the Product
If you would like to cancel your order anytime before it is despatched, please email us on email@example.com
As the parcel and its contents are your responsibility until delivered back to us, we strongly recommend you send the goods to us registered post. Please note that we do not refund postage charges on returned goods.
Please send returns to:
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